Frequently Asked Questions

Can anyone apply for a loan?

If you are a member of Calderdale Credit Union, living or working within the Calderdale and Kirklees area and over 18 you are eligible to apply for a Credit Union Loan.

How do I apply for a loan?

You can collect an application form from one of our offices, telephone to request a postal application form or contact us online.

What documentation will I need to provide?

You will need to provide three months most recent bank statements, three months wage slips or proof of benefit income (if applicable), Housing Benefit Notification and Council Tax Reduction Notification, (if applicable). Other documents may be required when your application reaches the assessment stage.

How is my loan assessed?

Our trained loan assessors will check to make sure that you can afford to repay the loan.  Your credit history may also be checked.

How long will it take?

We aim to make approved loans available to members within 10 working days.

If your loan is refused or conditions are imposed, we will notify you in writing within 10 days.

Can I top up an existing loan?

Yes. You can apply for additional funds at any time,throughout the life of your loan. You may also be eligible for an Instant Top Up Loan

What if I miss a repayment?

If your circumstances change and you are unable to keep up with your repayments, please contact us as soon as possible to enable us to discuss an alternative payment plan.